We are proud of the quality service we provide here at Kia, but there’s always room for improvement! We would love it if you would take the time to tell us and our customers about your Kia of Puyallup experience.
I had a great experience buying my first new car! Chris Simpson made the process effortless. He helped me determine which car was right for me without any pressure. He was very professional and his customer service went above and beyond. I am incredibly happy with my new car. Thanks so much Chris!
Chris Simpson was very professional and helpful and went above and beyond to make sure I was happy and comfortable throughout the entire purchasing process! The process was so smooth and went so quickly! I hate car shopping and Chris made it a pleasant process. I am so happy with my new car and won’t go to anyone else when buying a new car!
Just completed the purchase of a 2020 Kia Forte GT at Kia of Puyallup, and I couldn't be happier with the car or with my purchase experience there. Rich Purdy was my sales consultant, and he made it easy. Rich is very friendly & knowledgeable, and provided great customer service throughout the purchase. There was never any pressure. In the end, I got a great price on a great quality car, I'm very satisfied with the result and I'd recommend Rich to anyone who wants a painless experience asthey purchase a new car. This is a very good dealership, and my salesperson Rich is absolutely top notch.... More
I went to Kia of Puyallup when buying a vehicle and when I was there I was greeted by Marc Urbano. He was down to earth and personable. I was quite satisfied with his knowledge and help. He knew exactly what I wanted. There was no time wasted, Marc made the process to be efficient and quick. I got my car detailed a week or so later and Karsten in the service dept was very helpful and made sure my car was detailed and clean. He made me feel like a customer and not a number. I very highly recommend Kia of Puyallup for your next vehicle need. The customer service there is A1!... More
We can only say that this is the best car buying experience we have ever had. And after buying 7 cars in the past 12 years this says a lot. From the time we walked on the lot there was no pressure, while being told someone was available to answer any questions. No one followed us everywhere, we were able to take our time, look at all the inventory and make our own decision without someone breathing down our neck or pressuring us to purchase a particular vehicle. Then, the salesperson (ours was David A.) answered all our questions, showed us all the workings of the car that we had chosen and then took us on a test drive. He made sure we were able to drive the car in different settings to test different aspects of the car. He then took us through the process of the paperwork in a quick and very professional manner. Followed by a complete tour of the building and all amenities offered on site during waits. The loan process and signing was quick and simple also. And after all this was done our salesperson walked us through absolutely every aspect of the car, from the computer screen to all the buttons. There was no what is this? Or how does this work? Which we had never experienced in any other purchase. We can only say that anyone seeking to buy a new or used car needs to go to Kia Puyallup. (We are already looking at when we can trade in our second car.) You will never find a better experience or car anywhere!!! The people and the car are the absolute best around!!... More