We are proud of the quality service we provide here at Kia, but there’s always room for improvement! We would love it if you would take the time to tell us and our customers about your Kia of Puyallup experience.
Ron and Jason were fantastic. Ron was very helpful in answering all my questions and walked me through every step of buying my first car without being pushy. Jason was great with explaining all of the finance options. They were both very personable and I couldn’t be happier with my experience!
By far the best car buying experience I have ever had. Rich was awesome. He took the time to listen to what I was looking for in a vehicle and gave me plenty of options. He was so nice and showed real experience. If you are looking for a great new car this is the place to go. Thank you Rich!
For the service department..
4 open recalls, oil change and alignment done in 4.5 hours. Very fast in my opinion. Excellent service. The Optima runs like a champ now.
Staff was knowledgeable and friendly. Overall great experience.
I had an amazing experience at the Kia of Puyallup!! I called because I was interested in a 2018 Kia Niro that I saw on Car Gurus. I told Justin I was interested and I would be coming the next day. He told me that if the car sold before that he would contact me so I didn’t have to make the hour and 40 minute drive. Before I left home he called me and said the vehicle was still there and that he was moving it to the back to make sure it wasn’t purchased while I was driving up. Once I got there Justin was AMAZING! He made the whole process quick and painless. Justin was also very knowledgeable about the car, which was fantastic! If you are in the market for a Kia I definitely recommend Kia of Puyallup and I strongly recommend seeing Justin!... More
What a GREAT EXPERIENCE!! Never thought buying a new car could be so EASY and downright FUN! The staff was fantastic - especially our salesman, Justin Fanony. He made sure we got a smoking deal and exactly what we wanted. If a "10" is a perfect score he earned a "12"!!!! We will never buy anywhere else!
I got my very first brand new car here! So glad we decided to buy from here. Free oil changes and car washes for life! Also, can't beat bumper2bumper warranty 20yrs or 200000mi. Pretty sure u can't beat it. And my car is BEAUTIFUL!
My husband and I have both purchased cars from here, and will probably purchase more. They're fast, friendly, reliable. I was literally in and out of the dealership in 2 hours, fastest car buying experience I've ever had. I also get my car serviced here regularly. Before Covid they had a neat little play room that my son enjoyed hanging out in, made things a lot easier for parents. I can't wait til that's back.
I had a great experience at Kia of Puyallup! Sara was great and made the process super easy. I was looking at cars online to get an idea of what was available and came in to test drive a few. I had a general idea of what I wanted and needed and Sara was able to help me find the right car for my budget, lifestyle and plan. Buying a car is scary, and while I did stress, I never felt pressured or swindled or taken advantage of. Andrew in finance was also really helpful and made sure I understood everything I signed as a first time car buyer. I appreciate all the follow up and trust built with the staff. I even had a moment of panic when we noticed a chip in the windshield after already signing all the paperwork. I was worried it was too late, but they provided me with excellent customer service and fixed the crack for me with no cost. I would recommend Kia of Puyallup.... More
Working with the general sales manager, Rick, via email initially was really great. I explained my situation and he came with a good offer for a price on the new vehicle I wanted. Once I came to the dealership to work out the deal, the sales associate, Justin took great care with getting us what we needed. This was the best experience I’ve had so far with buying a car.
We went into Kia of Puyallup today and purchased a brand new 2021 Kia Seltos! We were immediately greeted and connected with veteran salesman Rich. Rich was polite, funny, and offered us support through the whole process. He was patient and very helpful! Andrew in finance processed the paperwork quickly and made the transaction smooth and efficient. This is our second purchase at Kia of Puyallup and will definitely be back! We love this vehicle and were very impressed with the experience and staff!... More