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We are proud of the quality service we provide here at Kia, but there’s always room for improvement! We would love it if you would take the time to tell us and our customers about your Kia of Puyallup experience.

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10 Testimonials
4.9 out of 5 stars
5 star
9
4 star
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3 star
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2 star
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1 star
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I had a great experience buying my first new car! Chris Simpson made the process effortless. He helped me determine which car was right for me without any pressure. He was very professional and his customer service went above and beyond. I am incredibly happy with my new car. Thanks so much Chris!
Rochelle Rey
2019-11-15
Chris Simpson was very professional and helpful and went above and beyond to make sure I was happy and comfortable throughout the entire purchasing process! The process was so smooth and went so quickly! I hate car shopping and Chris made it a pleasant process. I am so happy with my new car and won’t go to anyone else when buying a new car!
Jessyca Hohn
2019-11-15
Just completed the purchase of a 2020 Kia Forte GT at Kia of Puyallup, and I couldn't be happier with the car or with my purchase experience there. Rich Purdy was my sales consultant, and he made it easy. Rich is very friendly & knowledgeable, and provided great customer service throughout the purchase. There was never any pressure. In the end, I got a great price on a great quality car, I'm very satisfied with the result and I'd recommend Rich to anyone who wants a painless experience as... More
J99 FZ
2019-11-29
I went to Kia of Puyallup when buying a vehicle and when I was there I was greeted by Marc Urbano. He was down to earth and personable. I was quite satisfied with his knowledge and help. He knew exactly what I wanted. There was no time wasted, Marc made the process to be efficient and quick. I got my car detailed a week or so later and Karsten in the service dept was very helpful and made sure my car was detailed and clean. He made me feel like a customer and not a number. I very highly recommen... More
Regina Bennett
2019-11-18
We can only say that this is the best car buying experience we have ever had. And after buying 7 cars in the past 12 years this says a lot. From the time we walked on the lot there was no pressure, while being told someone was available to answer any questions. No one followed us everywhere, we were able to take our time, look at all the inventory and make our own decision without someone breathing down our neck or pressuring us to purchase a particular vehicle. Then, the salesperson (ours was D... More
Terri Hazle
2019-11-06
I’ve been dying to get a new car, but I wanted to make sure it was the right one. Rich and Bree took care of me, listened to my wants, put up with my crazy family and got me into the the most amazing car that I still can’t believe is mine. I would suggest these guys to anyone and everyone, as they make you feel at home and valued, not just trying to sale you a car! Thanks again to the amazing team who helped my dreams come true!!!
Illyana Whiteley
2020-05-30
Ashlee was amazing! Super helpful & wasn't pushy like alot of car sales people are. Will definitely go back!
Michael Nowak
2019-12-03
A car dealership is a car dealership, this review is for the service department. A nice waiting area with refreshments (coffee and tea complimentary, snacks and cold drinks in vending machines), free car wash and vacuum for vehicles purchased through their dealership, and decent prices for oil changes. The play area is currently closed because of covid, but typically they have toys in a party room for smaller kids.
Kitty Morris
2020-06-19
I came into Kia today with my heart set on a vehicle. Safe to say, Chris Raico, Justin, & Andrew took complete care of me. I am blown away by the service here! My deal was quick and we got exactly where I wanted to be. (Chris was also recommended to me by both of our former coworker in the industry.) Not to mention, when I was in finance I really enjoyed my time with Andrew as he took the time to find me the best rates. Thank you again Chris, Justin, & Andrew. I will see you all soon. ?
Isabella Gipson
2020-06-09
Nice waiting area with tv coffee and internet access.
Bob Chapman
2019-12-09